Refund policy
Returns and Exchanges
Most Homebody merchandise can only be exchanged for store credit, within two weeks of receipt of purchase. If over two weeks have gone by since your receipt of purchase, unfortunately we can’t offer you a refund or exchange.
Jewelry may only be reutrned for store credit within 7 days of purchase, and must have been unworn and in original condition.
Special orders are not eligible for returns or exchanges.
To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. All returns and exchanges must be pre-approved.
Several types of goods are exempt from being returned or exchanged. Perishable goods such as food, flowers, indoor or outdoor plants, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, or hazardous materials. Gift cards, along with some health and personal care items, are non-returnable.
To complete your return or exchange, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Sale Items, Holiday Items, and Special Order Items
Only regular priced items may be refunded or exchanged. All sale items, holiday items, and special order items cannot be refunded or exchanged.
Exchanges (if applicable)
We only replace items if they arrive defective or damaged. If you need to exchange it for the same item, send us an email at info@homebodydenver.com to ask about an exchange.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@homebodydenver.com.
Shipping Policy
To return your product, you should mail your product to: Homebody LLC, 2920 E 6th Avenue, Denver CO 80206, USA.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.